Staff operating NHS 111 calls are leaving in significant numbers, a union has warned. Heavy workloads, chronic staff shortages and abuse from callers have been listed as reasons for their departures ...

Scrutiny has again come on the 111 emergency call system which still runs on an operating model set up in 1958. An Australasian public safety working group linked to police says the old and fragmented ...

Sam Macgregor has brought a new play based on the difficulty and trauma of being an NHS 111 call-handler back to his hometown ...