OK, actors. Pilot season is almost here, and the auditions will start rolling in. Represented or not, it’s a busy time for actors in New York City and Los Angeles—a time for last-minute auditions, ...

Got a callback? Great! Now you are one step closer to booking the job. The casting director liked your acting performance, and now they want to put you in front of the decision-makers. Party time! But ...

Hybrid phishing attacks continue to pose a clear and present danger to all organizations. How can these threats be mitigated to reduce their impact? A combination of targeted security tools and a ...

When customers call a company's customer service hotline, they are sometimes met with a long wait time that can be frustrating and often impacts their feelings about a company in a negative way.

If you get asked back for further job interviews, this is a positive sign. Getting a callback confirms you did well enough on your first round that the prospective employer wants to see more. However, ...

Callback phishing operations have evolved their social engineering methods, keeping old fake subscriptions lure for the first phase of the attack but switching to pretending to help victims deal with ...

An new survey directed by Zety, picks the brains of the hiring managers and recruiters that stand between us and our dream jobs. Unfortunately, in addition to the well-documented biases that keep many ...

When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...