Morningstar

Genesys to Offer Experience Orchestration Services on AWS European Sovereign Cloud

Genesys Cloud availability on AWS European Sovereign Cloud will offer organizations greater choice to innovate with AI while meeting strict sovereignty and regulatory requirements Genesys®, a global ...
Business Wire

Genesys and TeKnowledge are Paving the Way to Transform AI-Driven Customer Experiences on a Global Scale

SAN FRANCISCO & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert technology ...
No Jitter

How Genesys (And Others) Get Away With Offering Cloud Services

For now, vendors are targeting the low end of the cloud services market, to avoid competing with their carrier customers. But friction may already be developing. Genesys, with today's announcement of ...
Nasdaq

Genesys and Fujitsu Transform AEON Financial Service's Contact Center Operations with Genesys Cloud Delivers Customers an Improved Self-Service Experience Resulting in Higher ...

Tokyo and Kawasaki, Japan, Feb 6, 2026 - (JCN Newswire) - - Genesys(R) Cloud Services, Inc. (Headquarters: Minato-ku, Tokyo; President: Paul Ito Ricci, hereinafter Genesys), a global cloud leader in ...
Business Wire

Clearwater Utility Services Set a New Standard with Genesys Cloud, Ensuring Resilience and Exceptional Customer Support During Hurricane Season

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and the City of Clearwater announced today that the city’s Utility Customer Service Division has ...
Eagle-Tribune

Coca-Cola Bottlers’ Sales and Services Refreshes the Customer and Employee Experience with Genesys

Genesys®, a global cloud leader in AI-powered experience orchestration, announced today that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhancing its customer experience with the Genesys Cloud™ ...
Cloud Computing

Colt expands cloud voice services with Genesys, Twilio and Zoom

Colt Technology Services (Colt) the digital infrastructure company, has expanded its Colt Intelligent Communication services (CIC) portfolio to meet growing demand from customers requiring agile, ...
Mena FN

Genesys And Fujitsu Transform AEON Financial Service's Contact Center Operations With Genesys Cloud Delivers Customers An Improved Self-Service Experience Resulting In Higher ...

(MENAFN- JCN NewsWire) Genesys and Fujitsu Transform AEON Financial Service's Contact Center Operations with Genesys Cloud Delivers Customers an Improved Self-Service Experience Resulting in Higher ...