Oracle executives sought to allay customer concerns on Tuesday over its product road map, saying it won’t force them off older products brought into its arms after its buying spree of CRM (customer ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

STAMFORD, Conn.--(BUSINESS WIRE)-- Customer relationship management software plays an increasingly central role in enterprises, enhancing customer engagement to maximize growth and profitability, ...

STAMFORD, Conn.--(BUSINESS WIRE)--$III #AI--Customer relationship management software plays an increasingly central role in enterprises, enhancing customer engagement ...