TwistedSifter on MSN
Employee dealt with an irate patient who didn’t want to be called by her first and last name, so she created chaos on her next appointment
Some people are too entitled to accept a reasonable explanation.
The COVID-19 crisis has pushed many healthcare providers to upgrade their telehealth and virtual patient engagement offerings. Patients will not want to give these options up when the pandemic has ...
Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...
SAN ANTONIO, Texas (July 28, 2023) – No matter the company or service, calling customer service is often a stress inducer -- especially for those who have encountered extensive hold times, multiple ...
GILBERT, AZ - April 01, 2026 - PRESSADVANTAGE - KEGE Center for ADHD announced that it is experiencing sustained ...
Emirates Health Services is on a mission to improve outpatient appointment management, and is doing so in part by developing advanced artificial intelligence algorithms to provide real-time footstep ...
Charissa Reynolds explains how Health First’s collaborative care program offers short-term, goal-focused support right inside primary care ...
We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...
Doctors are overloaded with data entry and billing and can't spend as much time with patients Recently I faced consoling a patient of mine who couldn’t understand why I was unable to “hop on the phone ...
Justin Durham and Alexandra Penn discuss the rise of mobile health and how it could help professionals support patients ...
Most patients prefer in-person doctor visits and appointments that are made in the near-term, according to a report out of Zocdoc this week. In its inaugural report on how empowered patients feel ...
Appointment cancellations pose a challenge for most practices, and no-shows are even worse. But what if you could minimize both? Enter patient reminders: These automated texts, emails and phone calls ...
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