"What time's the last train to Bangalore, please?" Up to half of the UK's national rail enquiries calls will now be handled from India as part of a new £100m contract to be run by BT and Ventura. The ...

BT wins contract to handle overflow calls during busy periods… BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The ...

Rail passengers across the UK are struggling to access real-time information about train departures and arrivals, due to technical difficulties blighting National Rail Enquiries. The organisation ...

When Transport for London (TfL) announced back in 2010 that it was opening its bus and London Underground data for developers to access, a steady stream of apps began to emerge from the developer ...

Designed and built by digital agency Fortune Cookie, m.nationalrail.co.uk offers users up-to-the-minute train information and details about travel disruptions. Mobile users can also access station ...

Back in May, we reported on the launch of National Rail Enquiries’ real-time mobile apps for UK travelers. And well, it seems it has proven pretty popular, with a million downloads under its belt ...

As part of National Rail Enquiries (NRE) on-going aim to provide the best and most useful information to the train traveller, it has partnered with University College London and Microsoft to analyse ...

The 200th anniversary of the modern railway in 2005 also coincided with 25 years of the National Rail website. The internet ...