41% of consumers still want a human on the phone. Is it too late to fix the voice gap?

Sinch reports that 41% of consumers still prefer talking to a human for support, highlighting a widening gap as businesses ...
Network World

The fate of voice, SMS in LTE networks

When mobile networks first become all-IP networks, they will not be inherently outfitted to support IP-based voice and short-message service. Yet today, circuit-switched voice and SMS are among the ...
VentureBeat

Voice SMS, a technology that "doesn't need VC"

We just checked in with Konstantin Othmer, chief executive at Palo Alto wireless start-up Core Mobility. He's come up with something called the "Voice SMS," which we discussed in today's Merc -- and ...
Gizmodo

Push Google Voice SMS and Twitter Messages to iPhone With Prowl, No Growl Required

While Prowl’s designed for push notifications from a computer running Growl—opening up a world of possibilities—GVMax and Prey Fetcher push Google Voice SMS and Twitter messages via the web, without ...