Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council, retail executives estimate that 36% of their employees ...

Organizations can now automatically send personalized text message survey invites from Salesforce to drive higher engagement and faster, more informed decision-making This mobile-first approach is ...

A recent Salesforce report details just how much artificial intelligence (AI) tools are being used in the workplace today. The company’s Slack Workforce Index revealed a significant increase in AI ...

A Salesforce survey of 1,000 Americans indicates strong public readiness for AI agents in government services, while revealing some demographic differences in acceptance. According to the results, 87 ...

The role of the CIO now is much more than delivering access to trustworthy, relevant, timely, and impactful information -- these are table-stakes requirements. According to a new Salesforce survey of ...

Some 33 percent of wearable tech users said fitness bands would have a large impact on enterprise and 21 percent anticipate a quick adoption rate, according to an online Salesforce survey of 500 ...

SurveyMonkey, provider of a platform for surveys and forms, today released automated SMS survey invites within its Salesforce integration, available on AppExchange. This update allows customer ...