If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

Device drivers are the programs that enable computers to communicate with installed hardware such as scanners. When a computer does not recognize an otherwise functioning scanner that is connected to ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...