Walmart plans to train all its 2.1 million workers around the world in some level of artificial intelligence skills in an ...

State utility regulators have found that more than a quarter of NV Energy's newest customer service hires remain unscheduled ...

IRS Taxpayer Services Chief Ken Corbin said AI will help the agency have a “more efficient, better-trained workforce in ...

Service technicians at Mazda dealerships around the country have been trained to use video, reinforced by AI feedback. It's ...

Local tech leaders from MYOB, Guzman y Gomez, and Aware Super reveal how AI is reshaping customer experience, streamlining ...

Colorado knows how to do indoor fun when the weather gets dramatic, and this spooky little mini golf experience brings the ...

The Minnesota Department of Employment and Economic Development announced 10 workforce development grants from the Minnesota ...

As competition intensifies, service—not price—is emerging as the real differentiator, with digital tools and strong supply chains enabling faster, more reliable customer support beyond major cities.

Franchising can be one of the best tools for growth in food and beverage, but it also introduces serious operational and ...

Nostalgia for the “old Target” is showing up everywhere. Part of it reflects a broader throwback trend. Another part comes as ...

Joseph Day, Davidson County Circuit Court Clerk, discusses his qualifications, priorities, and voter feedback for re-election ...