From October 1, 2026, measures to prevent customer harassment (hereinafter referred to as 'kasuhara') have become mandatory ...

Thailand has issued AI privacy guidelines explaining how the PDPA applies to training data, prompts, outputs, third-party AI providers and deletion requests.

McKinsey research suggests businesses gain more value from AI when they redesign workflows, improve decision-making and build ...

Leadership Forum how they handle customer inquiries after hours. Artificial intelligence factored into many answers, as did ...

The Ministry of Endowments and Islamic Affairs' (Awqaf) Human Resources Department has concluded the first phase of a sign ...

Hello, this is Makana from Mottainai.jp.Today, I'd like to talk about using the power of AI to turn the methods inside a ...

Dear Editor, I am concerned about the declining standard of customer service at some popular fast-food restaurants. While ...

Federal employees who have been watching the government’s renewed focus on reductions in force (RIFs) should pay close attention to one development in ...

Employers claim they want to upskill staff on AI, but new research from TripleTen shows that employees are still waiting.

The grand jury's principal finding in its report released Sept. 30 is that Oregon State Hospital capacity can't meet current ...

Even as practice technology advances, a well-trained team remains the backbone of every successful eyecare practice. The practice staff acts as the critical bridge between technology and patient care ...

Security Mistakes That Put Customer Data at Risk are often surprisingly ordinary. A reused password, an employee with e ...