GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...
WASHINGTON, DC – The Federal Communications Commission has launched a sweeping proposal to push call center jobs back to the United States, tighten customer service standards, and crack down on ...
BALTIMORE, MD-A high-level joint operation between United States federal agencies and Indian law enforcement has led to the dismantling of a massive international scam network. On February 2, the FBI ...
A proposed constitutional amendment requiring a two-thirds majority in the Iowa Legislature to raise income taxes advanced ...
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After sexual harassment allegations, former Metro Transit police chief surrenders MN officer license
Former Metro Transit Police Chief Ernest Morales III has surrendered his peace officer license in Minnesota after a state ...
They need a way to calm the crisis and stabilize the situation — quickly. Mobile Response and Stabilization Services, known ...
Cascades East Transit (CET), operated by the Central Oregon Intergovernmental Council (COIC), will launch new public transit ...
Data centers provide the physical infrastructure necessary to process and store the information supporting the global financial system, cloud-computing services, and the development of artificial ...
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